1. What shipping methods do you use?
    We ship all items by UPS/FedEx/DHL International Express to customers all over the world. Note: UPS/FedEx/DHL DO NOT deliver on weekends or national holidays.
  2. How much does shipping cost?
    Shipping fee is depending on the country and shipping method you select. Shipping fee is US$10 for FedEx and US$20 for DHL to the United States and Canada. We can ship to other countries as well, such as Australia, New Zealand, UK, Ireland, France, Germany, etc. If you are from another country outside of the countries shown on our website, then simply contact our customer service team before placing the order and we will be able to quote you a price.
  3. Can you ship to a P.O. BOX address?
    Unfortunately we cannot ship to any P.O. Box addresses. We require all customers to provide us with an actual address to that we can ensure your products will reach you safely.
  4. Do I need to sign my order?
    FedEx and UPS Express Air couriers both require a signature, therefore please ensure someone is available to sign for the package.
  5. How can I track my order after it has been shipped out?
    After we ship the order out, we will email you a tracking number, which you to follow up directly on the chosen couriers website.
  6. Can you ship orders overseas, how long will it take for me to receive it?
    We can ship orders all over the world. Once you have placed an order, we will send you an email to confirm your order informationwithin 24hours. After you have confirmed, you will receive your order within 7-12 working days. If your order requires customization, processing time will be longer. You can consult our customer service team to confirm the specific time.
  7. I need my cards as soon as possible. Do you take rush orders?
    We will try our best to accommodate your schedule. After reviewing details of your order, we will let you know whether it can be completed within your requested time frame.